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Clash of the Productivity Clouds: Before we attempt to answer those questions, one thing must be stated flatly: Office 365 and Google Apps are vastly different products. Office 365 is meant to be used with a locally installed version of Office (preferably Office 2010), whereas Google Apps lives 100 percent in the browser. To use a hackneyed metaphor, we're talking apples and oranges. With so many feature variables between the two products, blanket pronouncements don't make a lot of sense. Nonetheless, with the production release of Office 365, the cloud era of desktop productivity software officially kicks into high gear. Office 365 works with Microsoft's Web App versions of desktop Office applications -- Word, Excel, PowerPoint, and OneNote -- so theoretically, you can use it without a locally installed version of Office at all. But most people won't. The real Office 365 ploy is this: Sick of maintaining Exchange and SharePoint servers? No problem. Pay Microsoft and it will run those servers for you -- and throw in the fancy new Lync communications server. Office 365 represents the first time Microsoft has bundled desktop software (Office 2010) with an online service into a single subscription-based offering. But if you have another source of licenses for Office (2010, 2007, or otherwise), or if you want to run just the Office Web Apps (not likely), you can get an Office 365 license without paying for Office.

"We (Forrester) just published a report on the state of adoption of Office 2013 And Productivity Suite Alternatives based on a survey of 155 Forrester clients with responsibility for those investments. The sample does not fully represent the market, but lets us draw comparisons to the results of our previous survey in 2011. Some key takeaways from the data:   One in five firms uses email in the cloud. Another quarter plans to move at some point. More are using Office 365 (14%) than Google Apps (9%).  Just 22% of respondents are on Office 2013. Another 36% have plans to be on it. Office 2013's uptake will be slower than Office 2010 because fewer firms plan to combine the rollout of Office 2013 with Windows 8 as they combined Office 2010 with Windows 7. Alternatives to Microsoft Office show little traction. In 2011, 13% of respondents supported open source alternatives to Office. This year the number is just 5%. Google Docs has slightly higher adoption and is in use at 13% of companies. "

Not sure what to make of this news.  XP continues to rule the desktop, Office 2003-2007 the productivity sweet spot.  I have used and researched Office 2010 and emphatically insist that it is a honey-trap for SharePoint and Live.com cloud-computing.  The MS-Cloud becomes THE default hard drive for Office 2010, with social networking-Facebook like contagion based on shared documents, crap collaboration and in-your-face insistent Live.com/Hotmail eMail.  Everytime i wanted to do something in Office 2010, there were 20 road blocks and hurdles MS put in the path forcing their Facebook-virus on my associates and myself.  Incredibly anti-productive.  Yet it's the only cloud-productivity solution capable of easing the difficult transition from desktop to cloud productivity environments.  Office 2010 does this by integrating into legacy desktop productivity  systems just enough that users will not realize until it's too late that a mine filed of hurdles and gotchas lies ahead. excerpt: Businesses are now deploying Office 2010 five times faster than they deployed Office 2007. Office 2010 is also the fastest-selling version of Office in history. "Nearly 50 million people worldwide use Office Web Apps to view, edit, and share their documents from anywhere with a browser and an Internet connection," added Numoto. Microsoft previously revealed in October that the company had sold six million copies of Office 2010. The company didn't reveal any additional sales figures on Wednesday but reaffirmed that the software is selling well. Office is currently used by more than 750 million users worldwide according to Microsoft.

I wonder about those numbers. 6 million copies of Office 2010 sold; total of 750 million users of all versions. That makes 0.8 per cent of Office users who had upgraded between June and October of 2010? Five times faster than Office 2007 would make Office 2007 sales in the same period of its release cycle 0.16 per cent of the 750 million, assuming the number of users had remained constant. I suspect there are some apples and oranges in that wood pile, to mix a metaphor. E.g., retail sales that exclude sales to OEMs?

While trying to help a friend understand the issues involved with exchanging MSOffice documnets between the many different versions of MSOffice, I stumbled on this oldy but goody ......... "A group of software developers have created a program to make Microsoft Office work with files in the OpenDocument format, a move that would bridge currently incompatible desktop applications. Gary Edwards, an engineer involved in the open-source OpenOffice.org project and founder of the OpenDocument Foundation, on Thursday discussed the software plug-in on the Web site Groklaw. The new program, which has been under development for about year and finished initial testing last week, is designed to let Microsoft Office manipulate OpenDocument format (ODF) files, Edwards said. "The ODF Plugin installs on the file menu as a natural and transparent part of the 'open,' 'save,' and 'save as' sequences. As far as end users and other application add-ons are concerned, ODF Plugin renders ODF documents as if (they) were native to MS Office," according to Edwards. If the software, which is not yet available, works as described, it will be a significant twist to an ongoing contest between Microsoft and the backers of OpenDocument, a document format gaining more interest lately, particularly among governments. Microsoft will not natively support OpenDocument in Office 2007, which will come out later this year. Company executives have said that there is not sufficient demand and OpenDocument is less functional that its own Office formats. Having a third-party product to save OpenDocument files from Office could give OpenDocument-based products a bump in the marketplace, said Stephen O'Grady, a RedMonk analyst. OpenDocument is the native format for the OpenOffice open-source desktop productivity suite and is supported in others, including KOffice, Sun Microsystems' StarOffice and IBM's Workplace. "To the extent that you get people authoring documents in a format that is natively compatible with

Nice article from Scott M. Fulton describing Microsoft's iron fisted lock on government desktop productivity systems and the great transition to a Cloud Productivity Platform.  Keep in mind that in 2005, Massachusetts tried to do the same thing with their SOA effort.  Then Governor Romney put over $1 M into a beta test that produced the now infamous 300 page report written by Sam Hiser.  The details of this test resulted in the even more infamous da Vinci ODF plug-in for Microsoft Office desktops.   The lessons of Massachusetts are simple enough; it's not the formats or office suite applications.  It's the business process!  Conversion of documents not only breaks the document.  It also breaks the embedded "business process". The mystery here is that Microsoft owns the client side of client/server computing.  Compound documents, loaded with intertwined OLE, ODBC, ActiveX, and other embedded protocols and interface dependencies connecting data sources with work flow, are the fuel of these client/server business productivity systems.  Break a compound document and you break the business process.   Even though Massachusetts workers were wonderfully enthusiastic and supportive of an SOA based infrastructure that would include Linux servers and desktops as well as OSS productivity applications, at the end of the day it's all about getting the work done.  Breaking the business process turned out to be a show stopper. Cloud Computing changes all that.  The reason is that the Cloud is rapidly replacing client/server as the target architecture for new productivity developments; including data centers and transaction processing systems.  There are many reasons for the great transition, but IMHO the most important is that the Web combines communications with content, data, and collaborative computing.   Anyone who ever worked with the Microsoft desktop productivity environment knows that the desktop sucks as a communication device.  There was

This week Microsoft will take its Office 2010 suite out of beta. If you're considering upgrading Office with Office, we'd encourage you to consider an alternative: upgrading Office with Google Docs. If you choose this path, upgrade means what it's supposed to mean: effortless, affordable, and delivering a remarkable increase in employee productivity. This is a refreshing alternative to the expensive and laborious upgrades to which IT professionals have become accustomed. Google Docs has been providing rich real-time collaboration to millions of users for nearly four years. It lets employees edit and share documents, spreadsheets, and presentations in the browser from anywhere in the world. We recently made tremendous strides in improving Google Docs formatting, speed and functionality, and a growing number of companies are now using it as their primary productivity software. Of course, you probably already own Office 2003 or 2007 (or maybe Office 2000?), and there's no need to uninstall them. Fortunately, Google Docs also makes Office 2003 and 2007 better. For example, you can store any file - including Microsoft Office documents - in Google's cloud and share them in their original format (protected, naturally by Google's synchronous replication across datacenters). Plus, in the coming months, Google will enable real-time collaboration directly in Office 2003 and 2007, as you can see here. Google Docs represents a real alternative for companies: a chance to get the collaboration features you need today and end the endless cycle of "upgrades". For more information on the choices available to you, check out the summary below. But don't take our word for it - you can try Google Docs and the rest of the Google Apps suite for free. The only thing you have to lose is a server or two.

Review of SharePoint-Office 2010 integration.  MSOffice access and integration with SharePoint "content" has been improved and expanded.  Templates, forms and reports have been moved to the SharePoint center.  Or should i say "the many possible SharePoint centers".   There is also an interesting integration of the tagging system, with smart-tags becoming Bing enriched.  Good-bye Google.  Good-bye RDF - RDFa. excerpt:  Many enterprises buy into Microsoft's integrated vision of collaboration because they assume their products work well together. While in the case of SharePoint and Office this is technically true (more so with the 2007 versions), many of these integrations are either not used by or not visible to the average Office user. However, integrations introduced in SharePoint and Office 2010 may change this perception because they are exposed in menus and dialogs used by nearly every Office user. Perhaps supporting SharePoint Online and having SharePoint provide the basis of Office Live Workspaces is encouraging the SharePoint and Office planners to take a more user-centric perspective. In any case, here are some of the new integrations between SharePoint and Office 2010 that you should look for.

Interesting stats coming out from the recent Forrester study on Office Productivity.  The study was conducted by Philipp Karcher, and it shows a fcoming collision of two interesting phenomenon that cannot continue to "coexist".  Something has to give. The two phenom are the continuing dominance and use of client/server desktop productivity application anchor, MSOffice, and, the continuing push of all business productivity application to highly mobile cloud-computing platforms.   It seems we are stuck in this truly odd dichotomy where the desktop MSOffice compound document model continues to dominate business productivity processes, yet those same users are spending ever more time mobile and in the cloud.  Something has got to give. And yes, I am very concerned about the fact that neither of the native XML document formats {used by MSOffice (OXML), OpenOffice and LibreOffice (ODF)} are designed for highly mobile cloud-computing.   It's been said before, the Web is the future of computing.  And HTML5 is the language of the Web.  HTML is also the most prolific compound-document format ever.  One of the key problems for cloud-computing is the lack of HTML5 ready Office Productivity Suites that can also manage the complexities of integrating cloud-ready data streams. Sadly, when Office Productivity formats went down the rat hole of a 1995 client/server compound document model, the productivity suites went right with them.  Very sad.  But the gaping hole in cloud-computing is going to be filled.  One way or the other.

Another great review for Conrado. Summary: OpenGoo is an open source web/Cloud office where all resources and aspects of contact and project management are linked. This includes eMail, calendar, task, schedules, time lines, notes, documents, workgroups and data. Great stuff. OpenGoo and hosted sister Feng Office are the first Web Office systems to challenge the entire Microsoft Office productivity environment. Very polished, great performance. Excellent use of URI's to replace Win32-OLE functionality. Lacks direct collaboration of Zoho and gDOCS. Could easily make up for that and more with the incorporation of Wave computing (Google). I'm wondering when Conrado will take on the vertical market categories; like Real Estate - Finance? I also think OpenGoo and Feng Office have reached the point where governments would be interested. Instead of replacing existing MSOffice desktops, migrate the project/contact management stuff to OpenGoo, and shut down the upgrade treadmill. Get into the Cloud. I suspect also that Conrado is looking carefully at Wave Computing, and the chellenge of incorporating Wave into OpenGoo.

"Gary Edwards on Mar 15, 8:25 PM said: There are only three apps i load at boot-up: gMail, gReader, and gWave. Ooops! Google Wave was cancelled over a year ago. Owning the end-users attention at boot-up proved to be an essential factor to the Microsoft monopoly. They built an iron fisted empire out of owning the point of boot-up. So it's very strange to see Google give up the very thing other cloud platform contenders would no doubt kill for. Very strange. Even stranger though is the perception that Google + will somehow now move to center stage? The only reason i use Google+ is because it's easy to point to an article and post a comment from Google Reader to my + circles. Other than that i have no use for +. Nicolas Carr posted an interesting comment on Google's cancellation of gReader yesterday. He tried to argue that there is a difference between "tools" and "platforms", and Google was more interested in building a platform than maintaining "tools" like gReader. So, Google+ is now essential to the Google Platform? Unfortunately, the otherwise brilliant and cosmic insightful Mr. Carr, fails to make that case. Microsoft became a platform when they succeeded in positioning their OS as the essential factor bridging an explosively innovative and rapidly commoditiz'ing Windows hardware reference platform, and, he equally rapid and innovative Windows software application platform. Both software and hardware were being written and developed to the Windows OS, with features doubling and costs being halved at a rate that even Moore's Law envied. Microsoft fully cemented the emerging hardware - OS - application platform with a business productivity environment that necessitated the use of the MS Office suite of servers and apps. That lock on business productivity has yet to be broken. And even though the mighty Google Apps has made some progress convincing businesses to rip-out-and-replace their legacy business productivity systems and re write to the Google Cloud P

Neil McAllister provides an in-depth no-holds-barred comparison of Google, Zoho and Micorsoft Web Office Productivity Apps.  It's not pretty, but spot on honest.  Some of the short comings are that Neil overly focuses on document fidelity, but is comparatively light on the productivity environment/platform problems of embedded business logic.  These document aspects are represented by internal application and platform specific components such as OLE, scripting, macros, formulas, security settings, data bindings, media/graphics, applications specific settings, workflow logic, and other ecosystem entanglements so common to MSOffice compound "in-process" business documents.   Sadly, Neil also misses the larger issue that Microsoft is moving the legacy MSOffice Productivity Environment to a MS-Web center.   excerpt:  A spreadsheet in your browser? A word processor on the Web? These days, SaaS (software as a service) is all the rage, and the success of Web-based upstarts like Salesforce.com has sent vendors searching for ever more categories of software to bring online. If you believe Google, virtually all software will be Web-based soon -- and as if to prove it, Google now offers a complete suite of office productivity applications that run in your browser. Google isn't the only one. A number of competitors are readying Web-based office suites of their own -- most prominently Zoho, but even Microsoft is getting in on the act. In addition to the typical features of desktop productivity suites, each offering promises greater integration with the Web, including collaboration and publishing features not available with traditional apps.

Extensive review of Office 2010 by Jason Brooks.  Lengthy comment by ge   Is the Web the new productivity platform?      By: Gary Edwards at: 05-27-10 @ 8:02 pm EST     Thanks Jason for the very detailed and thorough review of Office 2010. I was however left with the impression that Office 2010 includes a number of improved (but for the most part existing) desktop features, but the primary value statement involves the new and very advanced features designed for Web based collaboration and productivity. Would it be worthwhile for business users to upgrade from Office 2007 to Office 2010 if not for the new Web collaboration features? And if that's the case, what does that say about the aging desktop productivity platform empire that has served Microsoft so well?

Comment posted 1 week ago in reply to Zzgomes .....  by Ed Carp.  Finally someone who gets it! OBTW, i replaced Windows 7 with Linux Mint over a year ago and hope to never return.  The thing is though, i am not a member of a Windows productivity workgroup, nor do i need to connect to any Windows databases or servers.  Essentially i am not using any Windows business process or systems.  It's all Internet!!! 100% Web and Cloud Services systems.  And that's why i can dump Windows without a blink! While working for Sursen Corp, it was a very different story.  I had to have Windows XP and Windows 7, plus MSOffice 2003-2007, plus Internet Explorer with access to SharePoint, Skydrive/Live.com.  It's all about the business processes and systems you're part of, or must join.   And that's exactly why the Linux Desktop has failed.  Give Cloud Computing the time needed to re-engineer and re-invent those many Windows business processes, and the Linux Desktop might suceed.  The trick will be in advancing both the Linux Desktop and Application developer layers to target the same Cloud Computing services mobility targets.  ..... Windows will take of itself.   The real fight is in the great transition of business systems and processes moving from the Windows desktp/workgroup productivity model to the Cloud.  Linux Communities must fight to win the great transition. And yes, in the end this all about a massive platform shift.  The fourth wave of computing began with the Internet, and will finally close out the desktop client/server computing model as the Web evolves into the Cloud. excerpt: Most posters here have it completely wrong...the *real* reason Linux doesn't have a decent penetration into the desktop market is quite obvious if you look at the most successful desktop in history - Windows.  All this nonsense about binary driver compatibility, distro fragmentation, CORBA, and all the other red herrings that people are talking about are completely irrelevant

Not surprisingly, Microsoft is going to pound on "productivity" as the key differential between their desktop-cloud-mobile computing products, and those of mobile-productivity platform challengers, Apple and Google. There are three platform contenders, and this article points out that it is Google Apps that is keeping Apple in the business productivity game. Very interesting insight. Especially since a recent Forrester Report has the Apple platform capturing 65% of all mobile business application development. And Microsoft with only 1%. Google weighs in with 13%. This is a stunning setback for Microsoft. The MS monopolist empire is built on business productivity, with 98% of clinet/server marketshare. excerpt: "Over time, Microsoft has tried to tilt the marketing message to position Surface as a "productivity tablet". Now that Surface 2 is out, the "productivity tablet" message is coming across loud and clear. But can what people use tablets at work for actually be described as "productive"? Surface might be new, but the idea of using tablets in business is not. Although Microsoft would like us to believe that a tablet that doesn't run Office and doesn't have a good solution for a keyboard can't be used in business, the iPad has been used in business since its release in April 2010. Mobile device management (MDM) allows enterprises to control which apps are available on both on BYOD and enterprise-supplied tablets. Some MDM vendors publish reports and surveys on what their customers' allow and disallow. This information can provide some insight into what apps people are typically using. Back in June, my ZDNet colleague Adrian Kingsley-Hughes reported on a report put out by one such vendor. Fiberlink gave this list of iOS apps that are commonly whitelisted: iBooks Adobe Reader Google Citrix Receiver Numbers Dropbox Pages iTunes U Keynote WebEx Along with those apps, you also need to add that apps that come with the device - namely web browsing, email,

Another good article form Michael Hickins, this time linking the success of Google Wave to the success of Microsoft OOXML. Rob Weir jumps in to defend , well, i'm not sure. I did however respond. Excerpt: Developers hoping to hitch a ride on Google's Wave have discovered that Microsoft may have unwittingly helped them resolve the single greatest problem they needed to overcome in order to challenge the dominance of Office. When Microsoft set out to create Office 2007 using a brand new code base - Office Open XML (OOXML) - it needed to accomplish two goals: make it compatible with all previous versions of Office, and have it accepted as a standard file format for productivity tools so that governments could continue using it while complying with rules forcing them to use standards-based software. ..... Depending on your perspective, either Microsoft has sowed the seeds of its own undoing, or international standards bodies succeeded in forcing Microsoft to open itself up. Either way, Microsoft has given away the key to compatibility with Office documents, allowing all comers to overcome the one barrier that has heretofore prevented customers from dumping Microsoft's Office suite.

Good comparison of Microsoft and Google "Cloud" initiatives.  Sure, Microsoft has the numbers.  They own the legacy desktop productivity platform.  But their execution in the Cloud is horrific.  Businesses will always opt for integrating existing desktop apps with Cloud productivity systems over rip-out-and-replace platform alternatives.   But the benefits of highly interoperable and universally accessible Cloud communications and collaborative computing have to be there.  So far MS has failed to deliver, and miserably so.   excerpt:  With Office 365, Microsoft has finally delivered an end-to-end cloud platform for businesses that encompass not only its desktop Office software, but also its server software, such as Exchange and SharePoint. Contrary to Google's narrative, cloud based office software is still a wide open market. The three million businesses that have "Gone Google" - proclaimed on billboards in San Francisco airport's new Terminal 2 - are for the most part Gmail users, who are still happily using Microsoft Office and even Microsoft Outlook. Gmail is a fast, cheap, spam-free and great solution for business email, especially relative to the expensive, lumbering email service providers. Google Apps has definitely found a niche for online collaboration, but generally for low-end project management types of spreadsheets and small documents. The presentation and drawing Google Apps are barely used. Yes, there are definitely Google Apps wins, since it seems cheap. On implementation, businesses find that switching to Gmail is one thing, but switching their entire business infrastructure to Google Apps is a completely different animal that goes far beyond simply changing how employees are writing memos.

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Finally! Someone who gets it. For an office suite to be considered as an alternative to MSOffice, it must be designed with multiple levels of compatibility. It's not just that the "feature sets" that must be comparable. The guts of the suite must be compatible at both the file format level, and the environment level. Randall put's it this way; "It's the ecosystem stupid". The reason ODF failed in Massachusetts is that neither OpenOffice nor OpenOffice ODF are designed to be compatible with legacy and existing MSOffice applications, binary formats, and, the MSOffice productivity environment. Instead, OOo and OOo-ODF are designed to be competitively comparable. As an alternative to MSOffice, OpenOffice and OpenOffice ODF cannot fit into existing MSOffice workgroups and producitivity environments. Because it s was not designed to be compatible, OOo demands that the environment be replaced, rebuilt and re-engineered. Making OOo and OOo-ODF costly and disruptive to critical day-to-day business processes. The lesson of Massachusetts is simple; compatibility matters. Conversion of workgroup/workflow documents from the MSOffice productivity environment to OpenOffice ODF will break those documents at two levels: fidelity and embedded "ecosystem" logic. Fidelity is what most end-users point to since that's the aspect of the document conversion they can see. However, it's what they can't see that is the show stopper. The hidden side of workgroup/workflow documents is embedded logic that includes scripts, macros, formulas, OLE, data bindings, security settings, application specific settings, and productivity environment settings. Breaks these aspects of the document, and you stop important business processes bound to the MSOffice productivity environment. There is no such thing as an OpenOffice productivity environment designed to be a compatible alternative to the MSOffice productivity environment. Another lesson from Massach

In this interview with Microsoft's Chris Capossela, he admits that OOXML is not an interoperable format - that using OOXML will result in a loss of productivity.   excerpt: "The collaboration experience end users are going to have with Office 2010 and the Web applications in the browser and Office on the phone is far superior to anything out there, whether it's from Google or anybody else. And the increase in costs to do what they're suggesting and the decrease in productivity that's going to result is something that customers will see, and then they'll choose Microsoft. The best example of that is just sharing a document. Just taking an Office document that was built in the rich client that has a piece of smart art and a watermark or a header or a footer, and then when I share that with you and you open it in the Office Web app, it looks absolutely identical to what I created. When you make edits to it and save it and I open it back up, I see exactly the edits you made and all the stuff I had in there originally. If you do that exact same thing with Google or Zoho or OpenOffice, you lose stuff. And that means loss of productivity."

One of the "Lessons of Massachusetts" is that the key lock-in point for Microsoft's monopoly is their iron fisted control of the productivity environment, anchored by MSOffice and the Windows local workgroup client/server system.  Key to office productivity is the compound document model that fuels every business process and business productivity system.  It's the embedded logic and database connectivity (OLE, ODBC, MAPI and COM ActiveX controls) that juice the compound document model.   Convert a compound document to another format (or PDF), and you BREAK the both the document, AND THE BUSINESS PROCESS!!!! It was the breaking of the business process that stopped Massachusetts from moving to the Open Document Format !!!! So now comes a story with consumer sales vs enterprise sales numbers that seemingly shatter the Lessons of Massachusetts.  How is that? My take is that the numbers Microsoft touts are true.  Consumers are making new purchases - NOT enterprises.  The simple truth is that, as Microsoft introduces new OS and Application Services geared to Mobile / Cloud Computing, these new systems BREAK legacy business systems.  It's still way too costly for businesses to transition to the new models. Eventually though, businesses will replace those legacy business productivity systems with Mobile / Cloud Computing systems.  And it will be a rip-out-and-replace transition; not the gradual "value-added" transition everyone hopes Microsoft will provide.   Interesting stuff. excerpt: "If Microsoft is an enterprise company, then why is it spending so much time and money on stuff like Bing, Xbox, Windows Phone, and the Surface RT? It should be going all-in on cloud computing and services. If you were to ask Microsoft's CEO Steve Ballmer, his answer would probably be: It's a dumb question, we're both. In an interview with Jason Pontin at MIT Technology Review, he said: ""Our number-one thing is supplying products to consumers. That's kind of what we do.

Note that rip-out-and-replace to get to the cloud is a very risky strategy for MSFT because the company forfeits its vendor lock-in advantage; the question for the enterprise then becomes "replace with what?" The answer in many cases will be non-Microsoft services. And traditionally, what the enterprise uses has driven what enterprise workers use at home far more than vice versa.